Olumuyiwa Akinola

muyakin87@gmail.com, 100253, Ibadan, Nigeria+.

About

Motivated financial services and fintech professional with over 6 years’ experience in merchant and regional support, sales operations, and customer service. Demonstrated success across banking, insurance, and renewable energy sectors, with strong analytical, communication, and teamwork skills. Holds a B.Sc. in Microbiology from Obafemi Awolowo University.

Work

Global Accelerex Limited
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Regional Support Officer

Ibadan, Oyo State, Nigeria

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Summary

Providing regional merchant and client support across Ibadan and surrounding Oyo State for payments and fintech operations at Nigeria’s leading fintech provider.

Highlights

Serving as primary liaison for merchant issues and escalations in the region

Supporting digital payment deployments and training for merchants under Accelerex’s solutions

Global Accelerex Limited
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Merchant Support Officer

Ibadan, Oyo State, Nigeria

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Summary

Delivered merchant support services—troubleshooting, onboarding, and client servicing—for Accelerex payment solutions in Oyo State.

Highlights

Managed support operations for multiple merchant locations in Ibadan

Resolved payment terminal and digital acceptance issues to ensure service uptime

Koolboks
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Telesales Executive

Lagos, Lagos State, Nigeria

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Summary

Supported sales and outreach for solar-powered refrigeration solutions across Lagos while based in Ibadan.

Highlights

Engaged corporate and SME clients regarding Koolboks’ clean-tech cooling products

Facilitated telesales processes targeting off-grid and underserved communities

EZ37 Solutions Limited
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Sales Associate

Oba, Oyo State, Nigeria

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Summary

Performed sales and business development for an HR solutions provider operating in Oyo State.

Highlights

Prospected clients and supported human resources service delivery across the region

AXA Mansard
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Sales Professional

Ibadan, Oyo State, Nigeria

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Summary

Drove insurance product sales in business banking environments, based in Ibadan.

Highlights

Cultivated client relationships to support insurance uptake

Achieved sales targets in B2B segments

First City Monument Bank Limited
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Business Banking Sales Executive

Ibadan, Oyo State, Nigeria

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Summary

Managed business banking sales for FCMB in Ibadan.

Highlights

Expanded customer base and promoted banking products to SMEs

Achieved quarterly sales targets in business banking

Federal Institute of Industrial Research, Oshodi (FIIRO)
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Intern

Oshodi, Lagos State, Nigeria

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Summary

Interned at a federal research institute assisting in research initiatives and team support.

Highlights

Supported laboratory and administrative duties within industrial research projects

Education

Institute of Professional Studies
Indiana, United States of America

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Obafemi Awolowo University
Ile‑Ife, Osun State, Nigeria

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Bachelor of Science

Microbiology

Skills

Analytical Skills

problem solving, research.

Customer Service & Support

merchant support, customer service, customer base.

Sales & Business Development

sales, telesales, sales associate, business banking.

Communication & Interpersonal

written communication, oral communication, public speaking, mentoring.

Technology & Office Tools

Microsoft Excel, Word, PowerPoint, Outlook, computer literacy, software developer.

Teamwork & Leadership

team building, team leadership, cross functional team leadership.